Customer Service

Need service now? Your satisfaction is our top priority.

You can request service online or by phone. Each option utilizes our TechLinx™ automated dispatch technology, which sends your request immediately to the nearest technician for the quickest possible response.

If you know the Machine ID number, enter it here:

Machine ID Example:
If you do not know the machine ID, please click here.
Mac-Gray is a multiple winner of the Maytag Red Carpet Service Excellence Award.

Mac-Gray’s Service & Repair Promise

Our specially-trained Customer Care representatives have the necessary tools to best serve our customers.

Customer Care Center